Painless

Privacy Policy

Effective date: June 10, 2026  ·  Last updated: July 2, 2026

Painless is a Chrome extension that helps desk workers take active breaks during the workday. We take your privacy seriously. This policy explains clearly and completely what data the extension handles and how.

1. Who we are

Painless is an independent Chrome extension developed and maintained as a personal project. Painless is a wellness tool — it is not a medical device, does not provide medical advice, and does not constitute healthcare or physiotherapy services.

2. Data we collect

Painless collects only the minimum information needed to function:

All data is stored exclusively on your device — in your browser's local storage (chrome.storage.local). Nothing is transmitted to any external server, third party, or cloud service.

We do not collect:

3. How we use your data

The data described above is used only to:

Your data is never used for advertising, profiling, or any purpose beyond core extension functionality.

4. Data sharing

We do not sell, share, rent, or otherwise disclose your data to any third party — ever. Because all data remains on your device, it is technically impossible for us to access it.

5. Data retention and deletion

Data persists in your browser's local storage until you remove it. You can delete all stored data at any time by:

We have no ability to delete your data on your behalf, as we have no access to it.

6. Permissions

Painless requests the following Chrome permissions:

No permission is used for any purpose beyond what is described above.

7. Children's privacy

Painless is intended for adults who work at a desk. We do not knowingly collect data from anyone under the age of 16.

8. Changes to this policy

If we make material changes to this policy, we will update the effective date above and, where possible, notify users through the extension's Chrome Web Store listing. Continued use of Painless after changes are posted constitutes acceptance of the updated policy.

9. Wellness disclaimer

Painless is a wellness tool designed to encourage regular movement breaks during sedentary work. It is not a substitute for professional medical or physiotherapy advice. If you experience persistent pain or discomfort, please consult a qualified healthcare professional.

10. AI-Fizjo – Telegram Chatbot (Separate Service)

Painless also operates AI-Fizjo, a Telegram-based chatbot that provides general physiotherapy-related information in response to messages you send. AI-Fizjo works differently from the Painless extension described above: it is not a local, on-device tool, and it does process data on external servers. This section explains specifically how AI-Fizjo handles your data.

AI-Fizjo is not a medical device and does not provide medical diagnosis. It is an educational and informational tool only. Always consult a qualified healthcare professional for any persistent pain, injury, or medical concern.

11. Data We Collect (AI-Fizjo)

  • Messages you send to the bot — including any description of your pain, symptoms, physical condition, or health history that you choose to share. This is considered special category health data under GDPR.
  • Email address — only if you voluntarily provide it to join the waiting list for our upcoming mobile app.

12. Legal Basis for Processing

Because this includes health-related data, we rely on your explicit, informed consent (Article 9(2)(a) GDPR) before any conversation begins. You will be asked to actively confirm this consent before the bot asks about your symptoms. You may withdraw your consent at any time — see Section 15 below.

13. How Your Data Is Used

Your messages are used only to:

  • Generate a relevant, personalised response to your question
  • Improve the quality and accuracy of the bot (in anonymised or aggregated form only)

Your email, if provided, is used only to contact you about early access to the Painless mobile app. We do not use your data for advertising or share it with advertisers.

14. Where Your Data Is Stored

Unlike the Painless extension, AI-Fizjo data is not stored locally on your device. It is processed and stored using the following external services, which act as our data processors:

  • Telegram — the messaging platform through which you interact with the bot.
  • Make.com — the automation platform we use to run the bot and store conversation data.

We do not sell your data. We do not share it with any third party beyond the processors listed above, who handle it only on our instructions.

15. Data Retention and Deletion

We retain your conversation data for up to 12 months from your last message, after which it is deleted or anonymised.

You can request deletion of your data at any time by sending the message "USUŃ MOJE DANE" to the bot. We will remove your data within 7 days of your request.

16. Your Rights

Under GDPR, you have the right to:

  • Access the data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw your consent at any time
  • Lodge a complaint with your national data protection authority (in Poland: UODO, uodo.gov.pl)

To exercise any of these rights, contact us using the details in the Contact section below.

Contact

Questions about this policy? Reach us at:

movepainless@gmail.com